Moving FAQs
Find answers to common moving questions. Expert advice from professional movers to help you plan and execute a successful move.
Getting Started
How do I get a moving quote?
You can get a free moving quote by filling out our online form with your move details (origin, destination, date, and home size). We'll connect you with licensed movers who will provide detailed estimates. You can also call us at 1-866-654-2966 for immediate assistance.
How far in advance should I book movers?
For best availability and rates, book 4-8 weeks in advance. However, many movers can accommodate moves with 2-4 weeks notice, and some offer same-day or next-day service for local moves. Peak season (May-September) requires earlier booking.
Do I need to be present during the move?
Yes, it's highly recommended that you or a trusted representative be present during both pickup and delivery. This ensures proper handling of your belongings, allows you to answer questions, and helps prevent issues.
Pricing & Costs
How much does moving cost?
Moving costs vary significantly based on distance, home size, and services. Local moves typically cost $89-$200/hour (total $350-$2,000). Long distance moves range from $2,500-$8,000 depending on distance and weight. Get free quotes for accurate pricing.
What's included in the moving quote?
A moving quote typically includes loading, transportation, and unloading. Additional services like packing, disassembly, furniture protection, and storage are usually extra. Always ask for a detailed breakdown of what's included.
Are there hidden fees?
Reputable movers provide transparent pricing. However, additional fees may apply for stairs, long carry distances, elevator fees, parking permits, or specialty items. Ask about potential extra charges upfront.
Can I negotiate the price?
Yes, you can often negotiate, especially during off-season or with multiple quotes. However, beware of quotes that seem too good to be true - they may indicate a scam. Compare multiple quotes to find fair pricing.
Packing & Preparation
Should I pack myself or hire packers?
You can save money by packing yourself, but professional packers are faster, use quality materials, and have expertise protecting fragile items. Many customers pack non-fragile items themselves and hire packers for delicate items.
What items should I pack myself?
Pack personal documents, medications, jewelry, valuable collections, and items you'll need immediately. Professional movers can handle everything else, but you may want to pack personal items for privacy.
Do movers provide packing supplies?
Many movers can provide boxes, tape, bubble wrap, and padding materials for an additional fee. You can also purchase supplies separately or use your own. Ask your mover about supply options.
How should I label boxes?
Label boxes clearly with the room they belong in and a brief description of contents. Use color-coded labels for different rooms. Mark fragile items clearly. Create an inventory list for valuable items.
Insurance & Protection
What insurance coverage do movers provide?
All licensed movers provide basic liability coverage (60 cents per pound per item). You can purchase additional Full Value Protection or Released Value Protection for better coverage. Check your homeowner's insurance for moving coverage.
What if something gets damaged?
Report any damage immediately upon delivery. Take photos and document the condition. Contact the mover within the specified timeframe (usually 9 days for interstate, 30 days for local). File a claim with the mover's insurance.
Should I purchase additional insurance?
If you have valuable items (antiques, artwork, electronics), additional insurance is recommended. Basic coverage may not fully cover expensive items. Compare mover's insurance with your homeowner's policy.
Long Distance Moving
How long does a long distance move take?
Transit time varies by distance: 500-1,000 miles (3-5 days), 1,000-2,000 miles (5-7 days), 2,000+ miles (7-14 days). Delivery windows are typically 1-2 weeks from pickup. You'll receive tracking information.
Can I track my shipment?
Yes, most long distance movers provide real-time tracking so you can monitor your shipment's progress and estimated delivery date. You'll receive updates via phone, email, or online portal.
What's the difference between binding and non-binding estimates?
A binding estimate guarantees the final price won't exceed the estimate (unless you request additional services). Non-binding estimates can change based on actual weight and services. Always get a binding estimate in writing.
Do long distance movers provide storage?
Yes, many long distance movers offer storage-in-transit options if you need temporary storage between pickup and delivery. This is useful if there's a gap between leaving your old home and accessing your new one.
Special Situations
Can movers handle specialty items like pianos?
Yes, many movers specialize in piano moving, antiques, artwork, and other specialty items. These require specialized equipment and expertise. Always confirm the mover has experience with your specific items.
Do you move during winter?
Yes, movers operate year-round. Winter moves may have weather delays, but many customers prefer off-season moves for better rates and availability. Movers are experienced with winter conditions.
Can I move with pets?
You'll need to transport pets yourself - movers cannot transport live animals. Plan for pet care on moving day. Some movers can help move pet supplies and equipment. Consider boarding pets during the move.
What about moving plants?
Most movers won't transport plants due to risk of damage and state regulations. You'll need to transport plants yourself or give them away. Some states have restrictions on bringing plants across state lines.